We photograph our products as accurately as possible, without using filters. Colour can still vary slightly depending on your phone or computer screen. If you are unhappy with your order, we will be happy to help with a return or exchange.

Please check our Size Guide next to the size options on the product page. If you still have questions about the fit of an item or how to measure, please email us and we will be happy to help.

Once you place an order, you will receive an order confirmation email straight away. If you notice any mistakes, please contact us as soon as possible so we can put things right. If you have not received the email, please check your spam or junk folder first, then contact us.

Please contact us immediately if you need to change or cancel your order. We process and dispatch orders quickly, usually within one working day for in stock items. Once your parcel has been processed and handed over to the carrier, we are unable to make changes.

Most deliveries take 7 to 9 working days. We will always provide a tracking number so you can follow your parcel in real time. If dispatch is taking longer than expected, we will keep you updated by email.

Most orders arrive within the expected delivery time, but delays can occasionally happen. You can check your order status using the tracking link below:

Click here to track your order

If you still have not received your parcel 3 days after the expected delivery date, please contact us and we will help.

Sometimes items may arrive separately, as our team works from different warehouses. If something is missing, please wait 2 to 3 days before contacting us. The remaining items usually arrive within that time. If they have not arrived within 3 to 4 days, please email us.

We apologise for any inconvenience this may cause.

Shipping is free on all UK orders.

Please note the measurements in the size guide can vary by around 0.4 to 0.8 inches due to normal production tolerances. Each product has its own size guide on the product page. If the item does not fit as expected, you can return it. Please check our Returns Policy for details.

Yes. If you are not satisfied, you can return your order as long as the item is unused and in its original condition. You have 14 days to return your order, starting from the day it is delivered.

For hygiene reasons, the following items cannot be returned or exchanged: rings and necklaces, socks, and caps.

For more information, please see our Returns Policy.

Unfortunately, shipping fees are not refunded if you choose to return your items. For more information, please see our Returns Policy.

For press enquiries, please contact us at info@amelieroselondon.com. Our team will be happy to help.

Thank you for your interest in working at Amélie and Rose. Please email info@amelieroselondon.com and we will get back to you as soon as possible.

If you have any questions, please feel free to contact us. Our team is here to help and is available 7 days a week.

We aim to reply to all enquiries within 12 hours.